FAQs

How long is the promotion running for and when do I need to get my claim in by? 

The promotional period is from 4th March 2024 through to 28th April 2024 and you must submit your entry during this period. Prepaid digital Mastercards must be activated within 2 months of issue. For the major $10,000 cash prize, the winner has until 11.59pm 5th June 2024 to claim.

Where is the promotion running?

The promotion is only open to New South Wales and Queensland residents via Norcofoods.com.au/promotions

What is on offer?

There are 1,344 instant prizes ($10 Vault Pays-enabled Prepaid digital Mastercard ®) available as well as one (1) major cash prize of $10,000.

How can I enter the promotion?
To enter, individuals must purchase a qualifying product and visit Norcofoods.com.au/promotions, follow the prompts to the promotion entry page, input the requested details, upload a copy of the purchase receipt (when prompted) and then submit the fully completed entry form during the Promotional Period.

Who can enter?

Entry is only open to NSW and QLD residents aged 18 years or over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

 

What is a qualifying purchase?

To be eligible to enter, individuals must purchase any product from the Norco Real and Real Fuel flavoured milk ranges, from any supermarket or retail store in NSW and QLD that stocks eligible products during the Promotional Period.

What are the participating products?

  • Norco Real Iced Coffee Original 300mL
  • Norco Real Iced Coffee Original 500mL
  • Norco Real Iced Coffee Double Shot 500mL
  • Norco Real Iced Coffee Triple Shot 500mL
  • Norco Real Iced Chocolate 500mL
  • Norco Real Iced Strawberry 500mL
  • Norco Real Iced Caramel Latte 500mL
  • Norco Real Iced Coffee Double Shot No Added Sugar 500mL
  • Real Iced Coffee Original 750mL
  • Norco Real Iced Coffee Double Shot 750mL
  • Norco Real Iced Coffee Triple Shot 750mL
  • Norco Real Iced Chocolate 750mL
  • Norco Real Iced Strawberry 750mL
  • Norco Real Fuel Chocolate 500mL
  • Norco Real Fuel Coffee 500mL

 

What information will I need to complete my entry?

To enter, individuals must input the requested details and upload a copy of the purchase receipt (when prompted).

 

What proof of purchase do I need?

Entrants must retain their original purchase receipt(s) for all entries as proof of purchase. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to entry.

How long do I have to claim my prize?

Verified instant winners will be sent their prize by mobile to the same mobile number used within their winning entry. Prepaid digital Mastercards must be activated within 2 months of issue.

The Major Prize winner will be notified in writing within two (2) business days of the major draw on 6th May 2024, and the winner has until 11.59pm 5th June 2024 to claim. If the major prize is not claimed, an unclaimed prize draw will occur on 6th June 2024.

 

How do I know if my claim was successful?

Entrants will be notified instantly on screen if they have provisionally won an instant prize or not. All valid entries received from winners and non-winners of an instant prize will be automatically placed in the major prize draw.

How will I receive my prize?

Instant win prizes consist of a $10 Vault Pays-enabled Prepaid digital Mastercard® and when the winning entry is verified it will be sent to the mobile number the entrant has provided on the entry form. 

The major draw $10,000 cash prize will be awarded in the form of an electronic funds transfer (EFT) to be deposited into the winner’s nominated Australian bank account.


Is there anyone I can contact about Norco Products and feedback? 

The Promoter is Norco Co-operative limited (ABN 17 009 717 417) of 251 Brisbane Rd, Coombabah QLD 4216, telephone 07 5511 7200.

 

Is there anyone I can contact about the promotion or prizes for any more questions? 

Please Contact Us and one of our friendly support team will respond within 2 business days. For more information on Vault Pays-enabled Prepaid digital Mastercards, please see their help centre here.